 Terms
& Conditions
Purpose of this Website
The information contained in this
website is intended for those interested in learning more about
Direct Healthcare International Limited and the services it offers
and does not constitute a commercial offer, an advisory service
or a professional engagement between the user and Direct Healthcare
International Limited.
Accuracy of Information
While the information on this website is regularly
updated, Direct Healthcare International Limited cannot be responsible
for any inaccuracies, omissions or outdated information that it
may contain.
Change of Reservation
An admisitration fee may be charged for alterations
or changes to a booking. A non refundable deposit is required with
all bookings.
Privacy Commitment
Because Direct Healthcare International Limited
respects the privacy of it users. If a user submits content to Direct
Healthcare International through this site, Direct Healthcare International
undertakes not to disclose any of its contents to third parties
without the express permission of the user.
Links to Third-Party Websites
Please note that the Direct Healthcare International
Limited's website contains links to resources located on sites maintained
by third parties, over whom we have no control. For this reason,
we can accept no liability for any material contained on those sites
or the accuracy or legality of information contained therein.
Intellectual Property
This web site is protected by intellectual property
law and is the exclusive property of Direct Healthcare International
Limited. All content, texts, data, graphics, logos, icons or code
is protected under intellectual property law and remains Direct
Healthcare International Limited's property.
Terms & Conditions of Sale
1. Direct Healthcare International Limited offers
the highest levels of service. Our reputation of high standards
is paramount and therefore at all times DHI try to source high quality
healthcare. All hospitals and clinics are inspected and their surgeons
and physicians carefully vetted DHI however cannot warranty or guarantee
levels of service provided by hospitals, clinic, doctors or surgeons.
If you believe that our service is failing in any way, please contact
us immediately so that we can try to rectify it as soon as possible!
2. Unless explicitly stated methods of transport and/or accommodation
will be at our discretion. Any costs omitted or corrections to your
invoice may be invoiced/credited later. Direct Healthcare International
Limited is not liable for any expenses whatsoever incurred by its
clients not agreed in the initial proposition in writing. All advertised/advised/published
pricing, terms & conditions, hospitals, treating physicians
and / or places of accommodation are subject to change at any time
without notice.
3. Prices shown on the website are for guidance purposes only and
may bear no relation to prices quoted or invoiced.
4. Payment: Payments must be in full prior to arrival for treatment.
Any persons seeking treatment that has not been paid in full may
be refused treatment.
5. Exceptionally and / or due to unforeseen circumstances and there
may be additional costs incurred for reasons of extra treatment,
an additional hospital stay, hotel or accommodation or further medication
not included in the initial proposition. Should there be subsequent
additional costs, these will be discussed with the patient and a
provisional cost indicated. Any such additional costs will be billed
at a later date and must be paid within 30 days of invoicing. The
company reserves the right to add an administrative service charge
of 2% per month for delayed payment.
6. The debtor shall pay any costs, charges and expenses incurred
by the process of recovering any debt. DHI reserves the right to
pass any outstanding debts to a third party for collection. If a
payment made by cheque is dishonoured, the debtor shall be liable
for all costs incurred as a result.
7. DHI reserve the right to liaise with credit reference and other
agencies with regard to a client’s status and submit information
accordingly and in line with relevant legislation. DHI also reserve
the right to refuse any client without giving a reason. Certain
services may only be available to qualifying persons or persons
in particular geographical areas.
8. DHI reserve the right to transfer any debt in part or whole to
a third party. This may include the use of a factoring or other
finance company for the assignment of debts to us. All existing
liabilities from the client will remain valid.
9. DHI do not warranty or claim that any information presented on
our website /websites is correct or accurate. All such information
cannot be relied upon in making any medical diagnosis or decisions.
Neither Direct Healthcare International Limited nor its employees
directly or indirectly practice medicine, or give medical advice.
Information presented on the DHI website or websites, in DHI brochures,
booklets, leaflets and sales documents is compiled from a variety
of sources and should not be used for medical advise or in place
of a professional consultation with a doctor. Never disregard the
advice of a physician or other qualified health care provider because
of any information presented on DHI website or websites, or in DHI
brochures, booklets, or leaflets. Direct Healthcare International
Limited cannot be held liable or responsible for any detrimental
treatment or actions of doctors or surgeons. Direct Healthcare International
Ltd is an intermediary providing access to surgery in its partner
hospitals and clinics.
10. Direct Healthcare International Limited respects and protects
the privacy of its clients. Personal details, including email address
and telephone numbers are treated in confidence. These will not
be disclosed to any third party, except in connection with the provision
of requested services. DHI do not send out unsolicited emails ('spam')
and email address are not submitted or disclosed to any mailing
lists organisations. All personal records received are used for
the sole purpose of administering the treatment. Direct Healthcare
International Limited complies fully with UK and Belgian law on
privacy protection in relation to the storage and processing of
personal data.
11. Direct Healthcare International Limited facilitates the transfer
of information and medical records between the client (wherever
they are in the world), their doctor or specialist, and the local
surgeon or physician. Any information that is stored temporarily
by Direct Healthcare International Limited about a client, is held
in a secure environment and is not listed or associated with the
name of that patient, thus retaining confidentiality. Further this
information is not released to anyone without the express permission
of warranties or service agreements.
12. These policies exclude any disclosure, which we are required
by law to make.
13. BY PLACING AN ORDER WITH DIRECT HEALTHCARE INTERNATIONAL LIMITED,
YOU ARE BOUND BY THESE TERMS & CONDITIONS UNLESS AGREED OTHERWISE
IN WRITING. ALL STATUTORY RIGHTS APPLY AS PER THE STATUTE OF THE
EUROPEAN UNION.
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